My first academic article called General Strategies for Improving Accessibility of E-commerce was accepted on a Slovenian Digital Inclusion conference. It was an interesting experience writing it and in this post I reflect on some important things.
Tag: User journey
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Online shopping must be more accessible and it must happen now. Pandemics, quarantines and isolation are for sure one of the strongest reasons, but if you are a shop owner in the EU you should also consider the legal part of it. There are for sure also returns of investment, but please do the right thing and stop discriminating people with disabilities!