I would like that accessibility is the default, just there, without effort. Just fixed for all of us. But it’s not yet possible. Probably never will be. And when I try to be open minded and try to use a feature of accessibility overlay and it just fails, not one but two features, under two minutes, on an important page for people with disabilities, then I had to write about it. And even make a video of it.
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Online shopping must be more accessible and it must happen now. Pandemics, quarantines and isolation are for sure one of the strongest reasons, but if you are a shop owner in the EU you should also consider the legal part of it. There are for sure also returns of investment, but please do the right thing and stop discriminating people with disabilities!