My first academic article called General Strategies for Improving Accessibility of E-commerce was accepted on a Slovenian Digital Inclusion conference. It was an interesting experience writing it and in this post I reflect on some important things.
Found an interesting study that should encourage business owners to do something about poor accessibility of their websites and mobile apps. Hopefully somebody will think about how much people their business is potentially missing.
Online shopping must be more accessible and it must happen now. Pandemics, quarantines and isolation are for sure one of the strongest reasons, but if you are a shop owner in the EU you should also consider the legal part of it. There are for sure also returns of investment, but please do the right thing and stop discriminating people with disabilities!
If you own an online shop I really suggest that you make it as accessible as possible. European Accessibility Act will require it from you, but let’s rather think about getting more customers, non-discrimination of people with disabilities and better search engine optimization as the main drivers for making eCommerce accessible.
Time flies, pandemic has for sure thought us about the value of digital parallel world and that unfortunately not everybody can be a part of it. European Accessibility Act will try to do something about it. Soon but not so soon. If you are a bank or maybe just a one-person-online-shop, then you should be a bit more serious about your accessibility!