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Online business and accessibility best practices

I try to reflect on practical best practices to make an online business more accessible. Most of advice is very tactical and some is a bit strategical. Hope at least some of it can improve the accessibility of your business.

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Basics of accessibility for online shopping

Online shopping must be more accessible and it must happen now. Pandemics, quarantines and isolation are for sure one of the strongest reasons, but if you are a shop owner in the EU you should also consider the legal part of it. There are for sure also returns of investment, but please do the right thing and stop discriminating people with disabilities!

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PDF is less accessible than HTML

HTML semantics and assistive technologies support is way better than PDF’s. If you are a MAC user that needs to use a screen-reader you may be forced to experience the missing semantics of even most accessible PDF’s. And maybe it is time to move more PDF documents to HTML?

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Developers should test with screen-readers

Every (front-end) developer should add screen-reader to their tools. Screen-reader experience can really help us make products more accessible and also be better at our coding. Combinations of screen-readers and browsers can get over complicated, so it is important to think if code we write is supported for majority.